Privacy Policy
The Internet is a fun place for work and for play. However, in order for you to get the best possible use from our sites it may be necessary, in some circumstances, for you to give us personal information about yourself. This policy tells you how we collect information from you, how we protect it and how we use it. We want to help make the Internet a safe and fun experience for you, your friends and your family.
 

Disney.com.au is owned, controlled and run by the Buena Vista Internet Group, part of the Walt Disney Company group of companies ("Disney" for short). It is Disney's policy that we obey and respect the law in relation to privacy and protect our guests' personal information from possible misuse. We also allow you access to your personal information.

Sections

We collect two 'types' or categories of information about you

		The first type is information that personally identifies you. For example, your full name (your first name and your surname), your home (or work) address, your email address, telephone number and postcode. We call this 'personally identifiable' information.
		Other information you give us, by itself, is NOT personally identifiable. For example, whether you are male or female, the times and dates you use are services, the country in which you live, the language you normally speak in. We call this 'non-personally identifiable information' or 'aggregate' information.

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What we do with "Aggregate" information

Aggregate information allows us to see what 'types' of people use our site (for example, how many are girls and how many are boys). From time to time we may also run online surveys or questionnaires to collect your thoughts, opinions or suggestions as to how we can make our sites, products or services better for you.

We may also share aggregate information with our advertisers, business partners, sponsors and third parties, so that they can better understand what type of person uses our sites.

Remember, this information is NOT personally identifiable information from which you can be identified.

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What we do with Personally Identifiable information

We will only collect personally identifiable information during the following:
1. When you register to enter into our online competitions
2. When you register for online 'clubs' that will give you special benefits like exclusive content, access to other competitions and other online activities.

This information is then used to inform winners of a competition what prizes they have won, or depending on your age, to inform you of other exciting events happening in the world of Disney.

This personal information is ONLY used by Disney and it's affiliates and is NEVER shared with third parties, unless otherwise clearly stated at the time of collection or registration. Even then, it would only be shared when we have your permission to do so.

When we post information about you on our sites, (for example, if you are a competition winner), we will never disclose personally identifiable information that could let other people know where you live or exactly who you are.

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Our Legal Obligation to Disclose Personal Information we hold about you

The only time we will ever disclose personal information about you without your prior consent is where we have reason to believe that disclosing this information is necessary to identify, get into contact with or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Disney's rights or property, or anyone else who could be harmed by those activities. We may disclose member information when we believe in good faith that the law requires it.

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Disney Policies for individuals under 13 years old

Disney encourages parents and guardians to spend time online with their children and to participate in the interactive activities offered on these sites. When guests of this age register with us, we will send a message to your parents asking their permission to retain any information you give us. No information should be submitted to or posted to Disney or any Disney affiliate without consent of the relevant parent or guardian.

No personal information collected from you if you are under 13 is used for any marketing or promotional purposes, either by Disney or its affiliates.

If a guest wishes to have information about our site updates, we will only send this information to their parent or guardian, and only if the parent or guardian has given us consent to do so. Such site update information will be sent directly to the parent or guardian.

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What we do with your information if you are 13 to 18 years old

When guests of this age register with us, we will send a message to your parents asking their permission to retain any information you give us. No information should be submitted to or posted to Disney or any Disney affiliate without consent of the relevant parent or guardian.

If you are between 13 to 18 years of age, we may, if you ask us, send you information or keep you informed about new activities on our web-sites. If you do register with us, you will receive an email confirming your registration.

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What we do with your information if you are 18 years old or over

If you are 18 years of age or older, you may request to receive information about new content or events on our sites or about other Disney products or services.

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Our registration policy

If you do register with us, you will receive an email confirming your registration. In addition, if you are under 18 and you register with us, your parent(s) or guardian(s) will receive an email informing them that you have registered. Because this personally identifiable information belongs to you, you can ask us to delete it, modify it, or remove it from any or all of our mailing lists.

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Our general rules when you enter one of our online competitions

All competitions that you may enter on our sites have there own rules and conditions, but for any of our competitions the following general rules will apply:

If you under age 18, you can enter our contests, but only if you have the permission of your parent or guardian. If you win a prize we will tell you either by email or through the post. The prizes will be sent to your parents or guardians.

If you enter or win a competition, and we discover that you do not have the proper permission then your entry will be ignored or invalid, as will be the offer of any prize.

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What you can do if the information we have about you is wrong or you want to delete your registration or you want to de-register

It is our responsibility to make sure that the personally identifiable information we have about you is correct and up to date. We also want you to have the ability to access and change the information we have about you and also to give you the option of de-registering from our subscription.

You can do this at anytime by clicking on the modify details link present throughout the website. For instance the registration screen has a modify link which requests entry of your member name and password and then display al the personal data we have on you. If you are under 18 your parent also has access to this screen.

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How we track your use of our site(s)

In order to continually improve our web-site it is useful to know which are the popular areas on our sites and how long our guests spend on them. We do this in a number of ways. These are explained below.

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Use of IP addresses

An IP address is a number that's automatically assigned to your computer whenever you're surfing the web. Web servers, the big computers that 'serve up' Web pages, automatically identify your computer by it's IP address.

Disney collects IP addresses for the purpose of system administration, and to create reports and to audit the use of our site. When you request pages from Disney sites, our servers or computers log the guests IP addresses. We do not link IP addresses to anything personally identifiable, which means that a member remains anonymous to us.

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Use of cookies

Cookies are pieces of information that a web site transfers to an individual's hard drive for record keeping purposes. Cookies make web surfing easier for you by saving your preferences while you're at your site .

WE NEVER SAVE PASSWORDS OR CREDIT CARD INFORMATION IN COOKIES.

The use of cookies is common and beneficial. You'll find them in most major web sites. By showing how and when guests use a site, cookies help us to see which areas are popular and which are not. Many improvements and updates are based on information provided by cookies. Cookies also help us to personalise pages to meet our guests’ needs.

It is important to note the following things:
We will not use cookies to identify specific individuals (except in online shopping, which expire after you complete your shopping) or for specific contests or interactive content requiring the need to track your progress.

Our sites do not use cookies to retrieve personally identifiable information from your computer that was not originally sent as a cookie. We do not use personally identifiable information transferred through cookies for any promotional or marketing purposes nor is that information shared with any third parties.

You always have the option of disabling these cookies via your browser menu. Most browsers are initially set to accept cookies. If you prefer, you can set yours to refuse them or to tell you when they are being sent. However, it is possible that that some parts of the sites, such as shopping, contests and games will not operate properly if you disable these cookies.

You may occasionally get cookies from our advertisers. We do not control these cookies. The use of advertising cookies sent by third party servers is standard in the internet industry.

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Security Policy

The importance of secure storage of your personally identifiable information is of utmost concern to us. We exercise great care in transmitting your information from your computer to our servers.

Only those employees who need access to your information in order to do their jobs are allowed access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
Your subscription details are password protected so that only you and Disney can access it and view the member information, delete, amend or cancel your registration. We recommend that you do not divulge your password to anyone.

We will NEVER ask you for your password in an unsolicited phone call or email. Ultimately, you are responsible for maintaining the secrecy of your passwords and any account information.

Remember to sign out of your Disney site and close your browser window when you have finished what you've been doing; this is to ensure that others cannot access your personal information and correspondence if your computer is accessible to others or if you share with someone else or are using a computer in a public place like a library or an internet café.

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Your acceptance of these terms

By using this site, we assume that you have read this document carefully and understand and have followed its advice. If you do not agree to this policy or to the advice we give, please do not use our sites. We reserve the right to make changes to this policy from time to time as necessary. Your continued use of this and other Disney sites following the posting of any such changes to these terms will mean you accept those changes.

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